How Reverse Logistics Helps Organizations Gear Up Servitization

As more and more North American manufacturers realize revenue from servitization and end-of-life management, streamlining the aftermarket service value chain is quickly becoming a focus area to improve efficiencies and reduce costs. Product-oriented organizations can no longer afford to neglect reverse logistics in this process-their next software investment will need to ensure profitable returns, an enhanced customer experience and regulatory compliance.

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